Return Policy

Returns / Exchanges / Price Adjustment

 

Unused and unwashed merchandise can easily be returned or exchanged within 7 days of purchase in any of the ways provided below. Returns and exchanges are available for on-line purchases made in the U.S.

 

Return by Mail

 

Simply pack up the item(s) you'd like to return and follow the instructions below:

  1. Complete the Return Form (the bottom portion of your packing slip that was e-mailed to you), including Quantity Returned and Reason.
  2. Include your contact information in case we need to contact you regarding your return.
  3. Detach the pre-addressed return label at the bottom of the form and set aside.
  4. Pack your merchandise with the return form securely inside.
  5. Attach the pre-addressed return label to the outside packet and ship it to us prepaid to the address below:

    Chickiedee
    Returns Department
    11098 York Way
    Northglenn, CO 80233

    • We advise selecting an insured mail service; we are not responsible for items that we do not receive.
    • Packages must be returned prepaid; COD deliveries will not be accepted
    • Unfortunately we cannot refund original or return shipping fees
    • Refunds are only issued to the credit card used when the order was originally placed
    • If you are returning a gift and prefer to receive a Gift Card for the total amount rather than have the original purchaser's credit card refunded, please check the appropriate box on the return form
    • Please note that exchanges cannot be processed online.